TPN Support Desk

Fast & Secure Remote Access
Official Support Portal

Download Remote Support Client

Download the pre-configured support client below to immediately connect with our technical engineers. No setup or manual configuration required.

Choose Your Platform

Windows

Windows 11 / 10 / 8 / 7 (64-bit)

Auto-Configuring Portable Client: Single click to run. Connects directly to TPN Support Desk without any installation or server setup.

macOS

macOS 10.14+ (Apple Silicon & Intel)

Native macOS client disk image packages. Drag to Applications and grant Accessibility & Screen Recording permissions.

Android

Smartphones, Tablets & POS (Android 6.0+)

Pre-Configured Android Client: Pre-programmed with the official TPN Support Desk server. Install, open, and connect—no server settings or keys required.

How It Works
1

Download & Open

Choose your platform and open the client. On Windows, no installation is required—simply run the downloaded file.

2

Automatic Setup

The client automatically connects to the official TPN Support Desk infrastructure with high-speed direct peer encryption.

3

Provide Your ID

Share your 9-digit Your ID and one-time Password with the TPN Support technician to start the secure session.

Manual Server Parameters

ID / Rendezvous Server
API Server
Server Public Key
Full Import String

Scan to Configure

Scan with the camera inside the RustDesk mobile app or client settings

Inside RustDesk: Go to Settings ➔ ID/Relay Server ➔ Scan QR to apply server & security parameters.

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