TPN Support Desk

Fast & Secure Remote Access
Server & Relay Online
Admin Portal
Official Support Portal

Download Remote Support Client

Select your operating system below to download the official TPN Support Desk remote client and connect with our technical engineers.

Choose Your Platform

Windows

Windows 11 / 10 / 8 / 7 (64-bit)

Download the portable standalone executable or the MSI installer for managed deployments.

Download for Windows (.exe) MSI Installer (.msi)

macOS

macOS 10.14+ (Sonoma, Sequoia, etc.)

Optimized builds for Apple Silicon (M1/M2/M3/M4) as well as legacy Intel processors.

Apple Silicon (M-Series DMG) Intel Mac DMG (.dmg)

Android

Smartphones, Tablets & POS (Android 6.0+)

Direct standalone APK package for Android devices. Download and install directly onto your device.

Download Android APK (.apk)
Server Connection Settings

TPN Dedicated Server Parameters

ID / Rendezvous Server
Relay Server
API Server
Server Public Key
Full Import String

Scan to Configure

Scan with the camera inside the RustDesk mobile app or client settings

Inside RustDesk: Go to Settings ➔ ID/Relay Server ➔ Scan QR to automatically apply all server & security settings.

How It Works
1

Download & Open

Choose your platform and open the client. On Windows, no installation is required—simply run the downloaded file.

2

Apply Server Settings

Click the 3 dots next to your ID ➔ ID/Relay Server. Scan the QR code above or paste the Server Public Key and Host.

3

Provide Your ID

Share your 9-digit Your ID and one-time Password with the TPN Support technician to start the secure session.

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